How can I delete my account?

Before deleting your Meditation Moments Premium account, any ongoing subscriptions should be cancelled first.

Website

To cancel your Meditation Moments subscription please follow these steps:

1.  Log in to your Meditation Moments account using your email address
2. Click 'my subscriptions'

3. Click 'cancel'

   Your Meditation Moments membership will be cancelled by the end of the billing period. You will have full access until the billing period has ended.

Important: When you only uninstall the app, your subscription won't be cancelled.

iOS/App Store

If you purchased your Meditation Moments Premium subscription via iOS please cancel it in the App Store. Follow the steps below to cancel your subscription.

1. Open 'Settings' on your phone 
2. Click on your name 
3. Click on 'Subscriptions'.
4. Select the subscription 'Meditation Moments'. 
5. Click on 'Cancel subscription. Your subscription will remain active until the end of the billing period.

Important: When you only uninstall the app, your subscription won't be cancelled. 

Android/Google Play Store

In case you purchased your subscription via Google Play Store, please follow these steps:

1. Open the Google Play app.
2. At the top right, tap the profile icon.
3. Tap Payments & subscriptions
4. Tap Subscriptions.
5. Select Meditation Moments. 
6. Tap Cancel subscription.
7. Follow the further instructions.

Your Meditation Moments membership will be cancelled by the end of the billing period. You will have full access until the billing period has ended.

Important: When you only uninstall the app, your subscription won't be cancelled.

Final step: delete your account

If you are sure that you want to permanently delete your account, you can submit a request for us to do so. Send an email to service@meditationmoments.com from the email address where your Meditation Moments account is registered and we will remove your account from our system.

** Please note that deleting your account is permanent, we cannot recover it. If you wish to use the Meditation Moments App again in the future (we look forward to welcoming you again), you may create a new account.**