I have a Meditation Moments Premium membership but cannot access all content
If you have a Meditation Moments Premium subscription, but you only have access to the free content in the Meditation Moments App, something is not right.
You can solve this by following these steps:
- If your Premium subscription does not seem to be activated yet, please shut down the app and restart it.
- Are you logged in with the correct account? You can check this in the app as follows:
Tap the Profile icon at the bottom right, then tap the Settings icon at the top right.
The email address you are logged in with is currently shown below. If this email address is incorrect you can log out and log in again.
Are you unable to log in? Then we recommend that you uninstall and reinstall the Meditation Moments app. See therefore the article How do I install the latest version?
If it is not resolved after this: please, send an email to firstname.lastname@example.org. Or send us a message from within the app:
- Tap the Profile icon on the bottom right.
- Then tap 'contact, bugs & suggestions'.
- Tap 'I need assistance' and describe the problem
- Click on 'Send'